Who we are
Our website address is: https://www.tonjansenhomeopathy.com.
What personal information do we collect?
In order to treat you, we will ask you to provide certain information. This includes:
Date of birth
To this, over time, we will add details of the conditions and symptoms for which you have consulted me and the remedies and other therapies that we have prescribed or recommended.
How do we collect this personal information?
All the information collected is obtained directly from you. This is usually at the point of your initial consultation. The information may be collected via any information or medical history you submit, or during the first consultation. Your consent is required in order to ensure our compliance with data protection legislation. By booking a consultation on our online diary, we will ask if you consent to these terms. During our subsequent consultations we shall add to this initial information according to what you tell us. This information will be stored on our personal computer which is password protected and backed up in case of corruption. Patient folders are password protected.
How long do we keep your personal information?
Your information will be stored for 7 years after your last consultation. For children, we will keep the health records for a period of 7 years after their 18th birthday, as is required by our licence to practice. At that point, your file will be securely destroyed and any digital information will be erased from our computer systems.
How do use this personal information?
We use your personal information to analyse the conditions for which you have consulted us and to prescribe remedies and other therapies. We shall communicate with you by email, by telephone or video call, or messaging service online and through the internet.
With whom do we share your personal information?
We do not share your personal information with anyone.
How your information can be updated or corrected
To ensure that we have accurate and up-to-date information, you need to inform us of any changes you believe we should make to the personal information we hold. You can do this by contacting us by any of the methods previously described. Under data protection legislation, you have the right to inspect the personal information we hold about you. You can make a request to do so by contacting us and we will endeavour to respond within 10 working days.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.